Support Desk

We provide a support desk function that accepts all kinds of various inquiries for our customer's system and quickly resolves problems on behalf of our customer.

24/7/365
Support		 By using our 24/7/365 support system for nighttime and holiday support, we can reduce the burden on our customers' system administrators/management departments for after-hours support.
Centralization of
Support Desk		 By centralizing and consolidating the support desk, we can reduce the burden on our customers' system administrators/management departments, and support our customers to focus on their original business activities.
Standardization of
Support Quality		 We provide a standardized support quality by creating support procedures and FAQs adapted to the work.