Customers who have signed up for DataSpider Cloud
About the process from ordering to starting use
The process from ordering to starting use (adding or changing options)
The diagram below shows the general process from ordering to starting use when adding or changing options.
Here we will guide you through the process of starting to use the service, following the diagram below.
① Order procedure
Customers place orders with our partners, who then process the orders with us.
Approximately one business day after completing the procedure with our company
② License registration
After completing the order process, we will issue the license and send you an [ID notification (Delivery Email)].
Please register your license according to the instructions in the email.
ID通知書（納品メール）
送付先：ライセンス申請書「納品先」
送信元：orders_shipment@hulft.com
件名：重要：納品認証IDのご案内[お客様注文番号] / [IMPORTANT] Delivery: Your Authentication ID [PO Number]
For some options that do not have a license *1, a delivery email will not be sent, so please proceed to ③Request for option settings.
*1 Delivery emails will not be sent for VPC peering, adding/changing HULFT system information ID, access logs, deleting development clients, installing certificates, installing JDBC drivers, and changing settings, as there are no licenses for these.
③Request for option settings (some options only)
Some options can only be used after you have purchased them and requested our support team to set them up.
Please see below for the types of options available and how to contact us.