Post-purchase procedures

We will guide you through the process after receiving the email.

Customers who have purchased our products

Product download key issuance procedure

Please check here for the procedure for issuing product download keys.

Customers who have purchased technical support services (new or renewal)

How to check your technical support service contract status

Please check here for the status of your technical support service contract and contact information.

Email newsletter registration (only for customers with technical support agreement)

After logging in to my HULFT, go to "Personal Settings" → "Profile" and register by selecting "Request for HULFT /DataSpider report send."

• However, you must have a license for the serial number for which technical support has been signed.

Customers who have signed up for DataSpider Cloud

If you have signed up for DataSpider Cloud, please check your contract status and how to use the technical support service here.